Thank you for your continued patronage of New Balance products.

This product will be available for sale from late August 2019.
Our ladies walking shoes "WL415" are available in three colors.
We have come to light that there are some products in which the water-repellent treatment on the upper of the shoes appears to be insufficient.

We sincerely apologize for any inconvenience caused to customers who purchased this product.

We apologize for the inconvenience, but please purchase the applicable product.
For customers who are concerned about the water repellency of their shoes,
Please contact the store where you purchased the item, or contact the following number.
We appreciate your contact.

If we conduct an inspection and determine that the water repellency is insufficient,
We would like to process your return.

In the future, we will work to further strengthen our quality control system to prevent recurrence.
We appreciate your understanding and thank you for your continued patronage.

■Target product: New Balance women's walking shoes "WL415"

■Applicable product number/color code: The following three models


ご不明な点がございましたら、下記までご連絡いただけますよう、お願いいたします。

■ご連絡先：　株式会社ニューバランス ジャパン　お客様相談室
　フリーダイヤル　0120-85-7120　
　※年末年始を除く平日午前10時から午後5時まで