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Membership Terms and Conditions

New Balance Japan Co., Ltd. (hereinafter referred to as "our company") has established the following membership terms and conditions (hereinafter referred to as "these terms and conditions") for the Target Stores specified below that it operates, as well as the online shopping sites "New Balance Official Online Store" (https://shop.newbalance.jp/) and "New Balance Official Online Outlet" (https://outlet.newbalance.jp) (hereinafter the online shopping sites are collectively referred to as "this online site", and the Target Stores and this online site are collectively referred to as "this service") as follows. Those who register as members (hereinafter referred to as "members") are deemed to have agreed to the following conditions, so please read them carefully before registering as a member.

  1. Article 1 (Scope and Changes to These Terms)
    • These terms and conditions shall apply to members regarding the use of this service.
    • Our company reserves the right to change these terms and conditions without obtaining prior consent from the member by notifying the member in a manner that our company deems appropriate (this includes, but is not limited to, changing the content of the point service (benefits) set forth in Article 5, Paragraph 2, changing the terms and conditions for providing points including the point award rate, changing the method of using points, or suspending or abolishing the point service). Our company shall not be liable for any disadvantage or damage caused to the member by such changes.
  2. Article 2 (Definition of Member)

    "Member" means an individual who has agreed to these terms and conditions, applied for membership registration in accordance with the procedures specified by our company, and has been approved by our company.

  3. Article 3 (Membership Registration)
    • Those who wish to become members will be deemed to have applied for membership by registering on the member registration page of the online site designated by our company.
    • We will approve your application by sending you a registration confirmation email.
    • Even if you are unable to receive the registration confirmation email due to spam filters or other reasons, we will not resend the email, so please set up your email to receive emails from designated domains in advance.
      (1) If you are using domain-specific reception, please set '@newbalance.jp' as your designated reception.
      (2) Influence of spam filters If the spam filter's spoofing restriction level is set too high, you may not be able to receive emails.
  4. Article 4 (Notification of changes and withdrawal)

    If there are any changes to a member's address, name, phone number, or other registered information, the member must promptly notify the Company by updating the registered information on My Page. Please note that if the change is not notified, benefits may not be granted or may not be available to the member, even if the member is a member. In the same way, if the member wishes to cancel his/her membership, the cancellation procedure must be completed on My Page. Please note that all accumulated points will be invalidated when the member loses membership, and the member will no longer be able to receive the benefits stipulated in Article 5, Paragraph 2 of these Terms and Conditions.

  5. Article 5 (Member Benefits, etc.)
  6. 1.会員が本オンラインサイトを利用するにあたっては、本規約とあわせ、本オンラインサイトの「サービスご利用規約」が適用されます。
    2.会員は以下のポイントサービス(特典)を受けることができます。
      (1)ポイントの付与は会員限定の特典です。ポイントの付与率はランクによって異なります。但し、「ニューバランス公式オンラインアウトレット」で商品をご購入いただいき、本項に従いポイントが付与される場合は、ポイントの付与率はランクにかかわらず一律になります。
      (2)ポイントは、以下のとおり付与されます。
      ①対象店舗にて商品をご購入いただいた場合:対象店舗で商品をご購入の際、お支払い前にマイページを提示していただくことによって、商品購入日より14日後にポイントを付与します。マイページをお支払い前に提示されなかった場合、ポイントは付与されませんので、ご注意ください。なお、対象店舗とは、ポイントサービスの対象となる日本国内のニューバランスの店舗であり、(https://company.newbalance.jp/store/store_type/official-store及びhttps://company.newbalance.jp/store/store_type/concept-store)に記載されています。対象店舗にはファクトリーストア(アウトレット店)は含まれません。
      ➁本オンラインサイトで商品をご購入いただいた場合:商品の発送日より14日後に付与されます。
      ③商品ご購入の際のポイント付与の対象は、商品代金(消費税は除く)に限ります。送料・手数料・その他サービス料はポイント付与の対象外となります。
      ④その他弊社が随時定める規定・基準に適合すると認めた場合に、当該規定に従いポイントが付与されることがあります。
      (3)ポイントは、累積することができ、累積した保有ポイントは、1ポイントあたり1円として、本サービス(対象店舗及び本オンラインサイト)の店舗・サイトにおいて次のとおりご利用いただけます。なお、ポイントの換金率は変更されることがあります。
      ①対象店舗では、商品代金にのみご利用いただけます。
      ②本オンラインサイトでは、商品代金、配送料および手数料、その他当社が特別に認めるものについて、ご利用いただけます。
      (4)毎年4月に直近1年間の「ポイント累積数」に応じて、会員ランクが変動します。
       ※前年4月16日~当年4月15日までに付与されたポイントが対象となります。
      (5)それぞれのポイントにより有効期限が異なります。それぞれのポイントの有効期限はマイページをご確認ください。有効期限が切れたポイントは全て失効します。
      (6)ポイントは会員ご本人のみが利用できます。ポイントを第三者に譲渡または貸与することはできません。また、ポイントの換金はいたしません。
  7. Article 6 (Cancellation of Membership Registration, etc.)

    If a member falls under any of the following items, we reserve the right to suspend use of this online site, cancel his/her membership registration, or refuse re-registration without prior notice to the member. All points and member benefits will become invalid upon cancellation or loss of membership.

    • If it is discovered that a Member has previously been subject to cancellation of membership registration or other penalties due to a violation of these Terms and Conditions
    • If it is discovered that the application contains false information
    • When there is a delay in fulfilling payment obligations related to the Service or other non-fulfillment
    • When using this online site, you commit any of the acts set out in Article 4 (Prohibited Acts) of the "Terms of Use of Service"
    • If you have violated these terms or (in the case of using this online site) the "Terms of Service" or if we deem you inappropriate to be a member
    • If the person does not exist
    • Children under 6 years old
    • If you live outside Japan
    • If you are already registered as a member
  8. Article 7 (Management of Member ID and Password)

    Members shall be responsible for managing their member ID and password (hereinafter referred to as "authentication information"), as well as the items listed below.

    • The authentication information must be set by the Member himself/herself, and the Member shall be responsible for managing it.
    • Members may not transfer, lend, or disclose their authentication information to a third party.
    • Members shall be responsible for any damages arising from insufficient management of authentication information, erroneous use, or use by a third party.
    • If a Member discovers that their authentication information has been fraudulently used by a third party, they must immediately contact the Company.
  9. Article 8 (Mail Magazine)
    • If Members wish, they can receive email newsletters by following the prescribed procedures at the time of membership registration or on their My Page after registration.
    • Members may unsubscribe from receiving email newsletters at any time by following the designated procedure on their My Page.
    • The copyright of the information provided in the e-mail newsletter belongs to our company or a legitimate third party. You may not use the e-mail newsletter or its contents for any purpose other than personal use.
    • We may cancel the delivery of email newsletters to members who fall under any of the following cases.
      (1) If the email newsletter does not arrive at the registered email address.
      (2) If the email newsletter has never been opened in the past (however, this does not include cases where a new email newsletter registration has been in progress for less than one year).
      (3) If a third party's email address has been registered or there is reason to suspect that such an email address has been registered.
      (4) Any other conduct that we deem inappropriate.
  10. Article 9 (Personal Information)

    Members' personal information is subject to the New Balance Privacy Policy
    (https://shop.newbalance.jp/shop/pages/privacy.aspx) will be handled in accordance with the

  11. Article 10 (Jurisdiction)

    This Agreement shall be governed by and construed in accordance with the laws of Japan. Any disputes relating to this Agreement or the Point Service shall be submitted to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

付則:この規約は2024年7月1日から会員に適用されます。