Introduction
If you are applying for the lottery sale (hereinafter referred to as "this lottery sale") organized by New Balance Japan Co., Ltd. (hereinafter referred to as "our company") (hereinafter referred to as "applicant"), please read the following carefully and apply only after agreeing to it. By applying for this lottery sale, you are deemed to have agreed to these terms and conditions.
- 1. Overview of the program and conditions for participation
- ・Eligibility to apply is limited to those who have completed registration for our membership service "my NB" and have linked their "myNB" account with their LINE account, reside in Japan, and have their product shipped to a address in Japan.
- ・The event period (application period) will be specified separately on our website. Please apply within that period.
- ・Applications for this lottery sale can only be made via the lottery sale application form (hereinafter referred to as "this site").
- ・For further details about the lottery sale, please check this website (or the announcements in this app, or in-store).
- 2. Application method and communication fees
- ・Each person may only apply once.
- ・This lottery sale can be applied for from smartphones and tablets. Applications may not be accepted from feature phones and some models.
- ・Applicants will be responsible for any connection fees or communication fees incurred when applying for this lottery sale.
- ・Minors must apply with the consent of their legal guardian. In some cases, we may set age restrictions for applications.
- 3. Winning
- ・Only winners will be contacted via the email address registered on the lottery sale application form page.
- ・当選メールは entry@raffle.newbalance.jpより送信いたします。
- ・If you have restrictions in place, such as domains, designated reception, or refusal to receive emails with URLs in the body of the email, you may not be able to receive emails from this address. Please make sure to set up your email address to receive emails from the domain @raffle.newbalance.jp before applying.
- - Please note that we cannot answer any inquiries or claims regarding whether or not you have won.
- - Once you have entered your personal information on this site, you cannot change it.
- - If an applicant does not enter true and accurate data when entering information on the personal information page, or if we are unable to contact the winner due to a change in their contact information such as email address or telephone number, their winning rights will be invalidated.
- ・Applicants must guarantee that the information they have entered is true and accurate. In the unlikely event that you are unable to purchase the product because the information you entered is not true and accurate, we will not be held responsible in any way.
- ・In addition to the above, we will not be held responsible in any case where the product cannot be delivered due to the winner's circumstances (absence, relocation, etc.) and the purchase right is invalidated.
- - The right to purchase the product as a result of winning the prize belongs solely to the winner, and under no circumstances can such right be transferred, resold, or exchanged for cash to a third party.
- 4. Lottery sales items
- - Products will be specified separately on our website.
- ・Consumption tax will be charged in addition to the product price.
- 5. Receiving the prizes by the winners
- ・If you select in-store pickup on the lottery sales application form page, you can pick up your item at the designated store. If you choose to have your item delivered (cash on delivery) from the New Balance official online store, we will ship the item to the shipping address you specified when you applied as soon as we are ready after the winners are announced.
- - You cannot change the delivery method you selected when applying.
[In-store pickup]
- ・If you wish to collect your item in-store, please visit the store you specified when applying within the period specified in the winning email. If you are unable to visit the store within the period, your winning will be cancelled.
- ・Please note that you cannot pick up your product at any store other than the one specified when applying.
- ・Only the person in question can pick up the product at the store. (Reception by proxy is not possible.)
- ・When purchasing products, you will need to present (a) your myNB membership page, (b) the winning email for this lottery sale, and (c) one of the following original forms of identification (with photo). Please note that we may refuse to allow you to purchase if you are unable to present these documents, if you present an expired form of identification, if the identification is a copy rather than the original, or if we are unable to verify that the person visiting the store is the winner.
- ① Driver's license
- ② Basic Resident Registration Card
- ③Passport
- ④ Student ID with photo
- ⑤ Residence status card
- ⑥My Number Card
- ⑦Disability certificate
- ・If you pick up your item in store, payment must be made by cash or credit card, so please prepare the payment in advance.
- ・Other discount campaigns or coupons being offered at the store cannot be applied.
- ・As a general rule, myNB points will be awarded according to the purchase price of the product and the member rank of the winner. However, if the product can be picked up at any New Balance Golf, the HOUSE store and the customer wishes to pick up the product at one of those stores, myNB points will not be awarded at the time of purchase of the product. In either case, myNB points cannot be used to purchase the product.
- ・Please note that if we observe any exchange of money or goods or soliciting, whether inside or outside the store, or if we cause trouble for neighboring stores or between customers, we may cancel sales.
- ・When picking up products at the store, please follow all instructions from the store staff. Please note that we may refuse to sell to customers who do not follow the instructions of the store staff.
- - Please note that we may be forced to change the delivery date of the product depending on the situation on the day.
[Delivery from official online store (cash on delivery)]
- ・Payment method will be cash on delivery only.
- ・Discount campaigns and coupons offered on the official online store cannot be used.
- ・myNB points will be awarded according to the purchase amount of the product and the winner's membership rank, but myNB points cannot be used when purchasing the product.
- ・Shipping fees may be charged when shipping products. For details, please check this website.
New Balance Official Online Store Order and Payment Methods (https://shop.newbalance.jp/shop/pages/guide_payment.aspx)
- ・If the product that you have won is returned for any reason (such as an incorrect delivery address, the delivery company expiring due to your absence, etc.), your winnings will be cancelled regardless of the reason. Please note that we will not resend the product.
- 6. Other points to note
- ・Please note that the lottery sale and rules may be subject to change depending on the situation.
- - We cannot accept cancellations, size changes, or changes to delivery addresses after your application has been submitted.
- ・We cannot accept returns or exchanges of products, except in the case of defective products.
- ・Due to high volumes of access, it may be difficult to connect to the lottery sale application form page. In that case, please wait a while before accessing the page again.
- ・Regardless of whether or not you actually make a profit from reselling the products purchased in this lottery sale, you are prohibited from selling or transferring them to a third party for the purpose of making a profit from reselling them, whether through internet auctions, face-to-face sales, or any other method.
- 7. Cancellation of winning rights, etc.
If an applicant or winner falls under any of the following items, our company may immediately take measures such as canceling the right to win or restricting the application, and if the product has already been delivered, we may ask the applicant or winner to return the product. Furthermore, if our company incurs damage, our company may claim compensation for damages from the applicant or winner.
- ① If you enter false information when applying for this lottery sale.
- ② If you engage in business activities, profit-making activities, or activities intended to prepare for such activities using this lottery sale.
- ③ If the User commits any act that is contrary to public order and morals, violates laws or regulations, or is linked to criminal activity.
- ④ If you commit any act that infringes on the intellectual property rights (copyright, trademark, etc.) or other property rights or privacy of a third party.
- ⑤ If you interfere with the operation of this campaign, such as by hacking, crashing, spamming, or other means that disrupt, destroy, or limit the functionality of software, hardware, or communication devices.
- ⑥ If you violate any of these terms and conditions, including the application conditions.
- 7) Any other conduct that the Company deems inappropriate, such as conduct that causes disadvantage or damage to a third party.
- 8. Changes, interruptions, cancellations, and termination of this lottery sale
Our company reserves the right to change, interrupt, suspend or terminate the lottery sale in whole or in part without prior notice. Furthermore, our company shall not be liable for any damages incurred as a result of such change, interruption, suspension or termination.
- 9. Disclaimer
Although the Company has posted information about this lottery sale with the utmost care, the Company shall not be liable for any damage suffered by applicants or third parties in the following cases with respect to the information, programs, various services, or other matters related to this lottery sale provided by the Company, except for damages caused by the Company's willful intent or gross negligence.
- ① If an emergency such as software or hardware accidents, fire, power outage, deterioration of the communication environment, or natural disaster occurs when applying for this lottery sale.
- ②When regular or emergency maintenance of the system for this lottery sale is carried out.
- ③If any trouble occurs between applicants or between an applicant and a third party.
- ④ If a third party interferes with the lottery sale, modifies information, etc., causing the lottery sale to be interrupted or delayed, resulting in some kind of malfunction.
- ⑤ If an applicant applies for this lottery sale from an environment other than that recommended by our company and is therefore unable to obtain all information regarding this lottery sale.
- ⑥ If the information provided in relation to this lottery sale is sent incorrectly or if there is a malfunction on the website relating to this lottery sale.
- 7) If any other events similar to those listed above occur.
In addition, if an applicant incurs damages due to reasons attributable to our company, our liability for compensation will be limited to the retail price of the product related to the damages. However, this does not apply to damages caused by our company's intentional or gross negligence.
- 10. Intellectual Property Rights
Intellectual property rights (copyrights (including the rights stipulated in Articles 27 and 28 of the Copyright Act), trademark rights, etc.) and other rights related to this lottery sale belong to our company, and applicants and winners may not use these without permission. Applicants and winners may not use, reproduce, copy, distribute, modify, etc. all or part of any information obtained in this lottery sale without the permission of the rights holder, beyond the scope of personal personal use stipulated in the Copyright Act and other laws.
- 11. Handling of Personal Information
- ・Personal information obtained in the course of conducting this lottery sale (referring to membership number, name, address, telephone number, and email address; the same applies below) will only be used for the purposes of confirming your application for this lottery sale, responding to inquiries, drawing winners, selling and shipping products to the winners, and contacting you to confirm your eligibility to apply for this lottery sale.
- - In cases where products can be picked up at New Balance Golf, the HOUSE stores in this lottery sale and you wish to pick up the products at one of those stores, we will jointly use your personal data with our business partners within the following scope.
- (1) Items of personal data to be jointly used
Name, membership number
- (2) Scope of parties using the information jointly
TSI Holdings Co., Ltd. (operator of New Balance Golf and the HOUSE)
- (3) Purpose of use of information by joint users
Sales of prizes to winners
- (4) Name, address, and name of the representative of the person responsible for managing the personal data
New Balance Japan Co., Ltd.
Jimbocho Mitsui Building, 1-105 Jimbocho, Chiyoda-ku, Tokyo
President and CEO: Shinichi Kubota
- ・The personal information of customers who apply for this lottery sale will be managed appropriately by Koseido Co., Ltd., on behalf of New Balance Japan Co., Ltd., for the purpose of the lottery, in accordance with the following privacy policy.
○ New Balance Japan Co., Ltd. Privacy Policy (https://shop.newbalance.jp/shop/pages/privacy.aspx)
- 12. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of Japan. Any disputes arising in connection with this lottery sale shall be submitted to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
*The company names and product names listed on this page are trademarks or registered trademarks of the respective companies.
Established on July 1, 2021
Last updated: October 1, 2021
Last updated: April 15, 2023
