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Thank you for always using the New Balance official online store.
Due to the impact of the spread of COVID-19, New Balance Japan Co., Ltd.
We will temporarily suspend accepting orders for our shoe customization service "NB1" at our official online store and official store.
In order to prevent the spread of infection, from Wednesday, March 4, 2020, for the time being,
All employees working at the head office will be encouraged to work from home during this period.
This decision was made from the perspective of the safety and health of our employees, their families and all related parties, as well as business continuity.
As preventive measures against infection, we have already implemented a complete ban on overseas business trips, refrained from domestic business trips, and canceled events.
We have also introduced working from home and staggered work hours, but the scope of application will be expanded during the above period.
Our top priority is to prevent the spread of COVID-19, check the health of all employees, and ensure the safety of our customers and all our associates.
We will respond promptly based on government policy and the latest infection situation.
Thank you for your understanding.
