Published: November 8, 2021 / Updated: November 11, 2021
【notice】
Changes to shipping schedule due to shipping suspension and sales
Dear Valued Customer,
Thank you for your continued patronage of the New Balance official online store.
Due to system maintenance, we will be changing our shipping schedule to the one below.
In addition, in preparation for the SUPER SALE, we had been preparing our staffing in anticipation of many orders,
Due to the higher than expected number of orders, delivery will take longer than expected.
The shipping schedule for your order is as follows:
Shipping holidays due to system maintenance
Shipping holiday: Monday, November 15, 2021
Shipping Schedule
【Change before】
Orders placed by 3:00 p.m. will be shipped the next business day (weekdays only)↓
[After change]
Orders placed by 3:00 p.m. will be shipped within 7 business days (weekdays only)Target: New Balance official online outlet
Period: For the time being from orders placed on November 10, 2021 (Wednesday) at 15:01
*We will notify you at a later date when the restrictions will be lifted.
Please note that we are closed on Saturdays, Sundays, and holidays. We ship on business days excluding Saturdays, Sundays, and holidays.
*Further delays may occur depending on the circumstances.
*Please note that in the following cases, shipment may be put on hold and delivery will be delayed by several days.
・If there is any information entered in the remarks field
・Other cases where confirmation of payment status is required
*Once your order is ready to ship, we will send you a shipping notification email.
* It may take some time for the data to be registered.
*The shipping slip number is listed in the waybill number column, so please check the delivery status using the Yamato Transport baggage inquiry system.
MyNB members can also check the shipping invoice number in the purchase history details on their My Page.
Please be aware that product shipments may be delayed from the above schedule.
We apologize for any inconvenience this may cause and appreciate your understanding.
New Balance Official Online Outlet
