Posted on: January 17, 2022
[Notice and apology]
January 17th (Mon) Suspension of official online store customer care phone inquiries
From around 10:30 on Monday, January 17th, the official online store customer care has been experiencing a system failure on the telephone line, and will no longer be accepting phone calls.
We deeply apologize for any inconvenience caused to our customers.
We accept inquiries via chat and the contact form.
We will respond to your inquiries in the order they come in.
We apologize for the inconvenience, but please use the contact form.
For inquiries Click here
*Depending on the volume of inquiries or the content of the inquiry, it may take several days for us to respond.