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[Notice] Notification of reduction in customer care desks due to the impact of Typhoon No. 10


Posted on: January 17, 2022

[Notice and apology]
January 17th (Mon) Official Online Outlet Customer Care Telephone Inquiries Suspension

From around 10:30 on Monday, January 17th, the official online outlet customer care center has been experiencing a system failure on the telephone line, and will no longer be accepting calls.
We deeply apologize for any inconvenience caused to our customers.
We accept inquiries via chat and the contact form.
We will respond to your inquiries in the order they come in.
We apologize for the inconvenience, but please use the contact form.

For inquiries Click here
*Depending on the volume of inquiries or the content of the inquiry, it may take several days for us to respond.