If you are a myNB member, you can enjoy free shipping on orders over 5,000 yen (tax included) at any time!
Plus, kids' shoes are always shipped free!

Click here for the user guide

Using Coupons

Get that product you've always wanted with a great coupon. Please take advantage of our coupons to save money on your shopping.
How to use coupons at the online store
We will show you how to obtain a birthday coupon.
*Please contact the applicable store to use the coupon in store.

Using Coupons

The New Balance official online store and official online outlet offer coupons that can be used exclusively by myNB members. To use the coupon, simply select and enter the coupon displayed on your My Page when placing your order! You can easily enjoy great deals on your shopping.

How to use a coupon code

STEP 1

If you wish to use a coupon code, after adding the product to your cart, please click the "Proceed to checkout" button on the cart screen to proceed to the next step.

STEP 2

On the "Specify order method" screen, there is an option to use coupons. Please enter your coupon code here.

You can also use the [Show available coupons] button to display the coupons you can use and select from there.

If you are happy with the content, please proceed to the next step by clicking the [Set and order confirmation screen] button.

STEP 3

On the "Confirm order details" screen, you can check the total coupon discount and total order amount (tax included).

Please check the details and, if you are happy with the order, confirm it by clicking the "Order" button at the bottom of the screen.

This completes the use of the coupon and your purchase.

Your birthday,
For your growing child's birthday
You can buy new shoes and apparel at great prices!

Birthday Coupon

How to get a birthday coupon

STEP 1

When registering as a new myNB member, enter your date of birth. To register as a new member, click here.

If you would like to receive a KIDS birthday coupon, please also enter your child's date of birth.

*If you are already a myNB member but have not yet entered your child's date of birth, please log in and change it by going to "Change Member Information" in My Menu.

STEP 2

Select "I want" to subscribe to e-mail magazine (online store) or e-mail magazine subscription (in store).
Please fill in the other required fields and complete your membership registration.

After that, if you wish to subscribe to our email newsletter, we will send you a birthday coupon email during your birthday month.

[Terms of Use]: Available for purchases of 11,000 yen or more (tax included).
<Online site coupon>: Can only be used once on either the New Balance "Official Online Store" or "Official Online Outlet" sites.
<Official Store Coupon>: Can only be used once at any of the "Official Stores".

*You can check available coupons on My Page.

About KIDS birthday coupon
  • ● The KIDS birthday coupon discount rate is 10% OFF.
  • ● In the month of your child's birth,
    It will be displayed under "Special coupons just for you."
  • ● KIDS Birthday Coupons can only be used on KIDS items.
  • ● You can register the birthdays of up to five children under the age of 15 by going to "Change Member Information" in My Menu.
    You can also register your grandchild's birthday.

[Notes on using coupons]

  • ■ Participating stores: New Balance's "Official Online Store" or "Official Online Outlet", and "Official Store" can be used once at each store.
  • ■For terms of use, please check the details of each coupon on My Page.
    When you use a coupon, you agree to the "Coupon Terms and Conditions" of each store.
  • ■ Please be sure to check the coupon terms and conditions before using the coupon at the official online store.
  • ■ For in-store usage, please contact store staff.
  • ・Only one type of coupon code can be used per order. Multiple coupons cannot be used at the same time.
  • ・This coupon can only be used by those who have registered as a my NB member and whose coupon is displayed on their My Page (the member themselves).
  • ・ If a coupon is used by anyone other than the coupon holder, the coupon will be invalid.
  • ・Coupons cannot be used on products for which the order process has been completed.
  • ・ Once you have used a coupon and completed payment, the coupon will be considered used in the system and will no longer be available for reuse. (Coupons cannot be reused even if you return an item and then repurchase.)
  • ・The coupon service is only available on PCs/smartphones (tablets).
  • - If you purchase multiple items and then return some of the items, the coupon will not be applicable if the total amount of your order falls below the terms of use.
  • - Cannot be used from other devices including feature phones.

Coupon terms

New Balance Official Online Store
Coupon Terms and Conditions