If you are a myNB member, you can enjoy free shipping on orders over 5,000 yen (tax included) at any time!
Plus, kids' shoes are always shipped free!

"myNB" Membership Service

Click here for the user guide

"myNB" Membership Service

Join "myNB" and earn points!"myNB" is a member loyalty program that connects you with New Balance. By registering as a member (free of charge),
Collect points, use them, and enjoy more savings.

myNB rewards join. earn. redeemAbout integration of member services

On April 16, 2019, our direct store memberships were integrated into the "myNB" membership, making it even more convenient!
Points can be earned at the official online store, official store, and concept store.
Now you can use and save!
Shopping at the official online store, official store, and concept store,
You can use it with the same membership rank and point allocation rate.

The points you have earned
Can be used both on the website and in stores

Online store ⇔ Official store

Points can also be earned at the official online store, official store, and concept store.
Now you can use and save!

* Click here for the official store.
Click here for the concept store.

  store point
Grant
point
use
point
Date of grant
online
site
Official Online
store
From shipment
14 days later
Official Online
outlet
From shipment
14 days later
store official
store
concept
store
From purchase
14 days later
Factory
store
× × -

About points

  • You can use it from 1 point any time.*May vary depending on store facilities.
  • Points will be awarded 14 days after the purchase date (shipping date for online stores).
  • Points are valid for one year from the date they are awarded.
  • The expiration date may vary depending on the points awarded.
  • The points required for rank-up may vary depending on the campaign.
  • You can check your points and their expiration date from your My Page.

About the Service

  • Collect points!

    Collect points!

    You can earn points by shopping and writing reviews!
    *1 point = 1 yen and can be used at New Balance official online store, official online outlet, official store, and concept store.
    * Points will be credited 14 days after the purchase date (shipping date for online stores).
  • Membership rank changes depending on the number of accumulated points!

    Depending on the accumulated number of points,
    Member rank changes!

    Every April, your membership rank will change depending on your accumulated points over the past year. We will provide you with special deals according to your membership rank! Your point allocation rate and benefits will also be upgraded!
  • Get campaign and special deals information via our email newsletter service!

    Email newsletter service
    Campaigns and
    We deliver great deals!

    We will deliver information on new product arrivals and campaigns as soon as possible.
  • Get a birthday coupon!

    Birthday coupon
    present!

    Members will receive a 15% off coupon to use during their birthday month.
    *Only available to members who have registered their birthdays.
  • Get a kids' birthday coupon!

    Kids birthday coupon
    present!

    We will give you a special coupon that will allow you to purchase children's products at a discount during your birthday month.
    *Only available to members who have registered their child's birthday.
    *This applies up until your child's 15th birthday.
  • Rank-based coupons

    Membership rank coupons
    present!

    Members will receive coupons according to their membership rank.
    *They will be added to your My Page on an irregular basis.
  • You can consult via NB chat!

    You can consult via NB chat!

    If you have any questions about ordering on the official online store or the contents listed, please contact us via web chat.
  • Equipped with a restock notification function!

    Official online store restock
    Equipped with a notification function!

    If the product you want is out of stock, you can sign up for a "restock notification" on the product page and we will notify you by email as soon as the product is back in stock.
  • Free return service for members only!

    Members Only
    Various free return services!

    To ease your concerns about sizing, we offer a variety of free return services that allow you to try on items at home and return them with ease.
  • We invite you to a sale exclusive to myNB members!

    Exclusive for myNB members
    Invitation to the sale!

    We will invite you to occasional sales exclusive to our members.
  • Shop at the official online outlet!

    Official online outlet
    Shopping!

    You can enjoy great deals on your purchases at our members-only online outlet.
  • You can participate in a lottery sale of popular items!

    Popular items will be sold by lottery.
    You can participate!

    Furthermore, your chances of winning increase depending on your membership rank.
  • Priority purchase of pre-sale products exclusive to members!

    Member-only sales items
    Priority purchase!

    Members only have priority access to purchase exclusive products.
    *The membership rank eligible for priority purchase varies depending on the product.
  • Free shipping at all times!

    Free shipping at all times!

    Platinum, Gold and Silver rank members will receive free shipping on all items, regardless of purchase amount.
    *This service is limited to members with Silver membership rank or above.
  • Refer a Friend Program

    You can use it immediately by introducing a friend
    Get 390 points!

    When you introduce a friend or loved one to myNB membership, you and the person you introduced will receive 390 points that can be used right away!
    *There are conditions for receiving points. Please check here for details.

In-store points + online store pointsThe points you earn are
New Balance official online store,
Official online outlet,
Official store,
It can also be used in concept stores.

About membership rank

Membership rank changes every April according to the "accumulated number of points" over the past year.
As your membership rank increases, we will provide you with advantageous information according to your membership rank. (Membership rank types are listed below)

myNB points rate and membership rank

At the New Balance official shop,4 ranks (levels)There are various benefits available depending on the rank.
If you register as a member (free of charge), you can immediately receive the "BRONZE LEVEL" benefits. Please register!
*All items are shipped free of charge for members with Silver rank or above.

LEVEL BRONZEbronze SILVERSilver GOLDGold PLATINUMplatinum
for one year
Cumulative
point
~999
Points
1,000 ~
2,999
Points
3,000 ~
5,999
Points
6,000~
Points
point
Grant rate
3% 5% 6% 8%
Official Online
outlet
point
Grant rate
1%
postage tax included
5,000 yen
More than
By purchasing
free shipping
anytime
All items
free shipping
anytime
All items
free shipping
anytime
All items
free shipping

About terms of use

Please see below for the terms of use for this service.

First-time users and non-membersClick here

If you are a first-time user, please register as a member here.

Log in to My Page here

If you have already set up your membership information on this site,
Please log in here.

My Page

If you forgot your password, click here